Complaints and Disputes We take complaints very seriously and aim to resolve disputes quickly and fairly. If you are unhappy with the outcome of a complaint and feel that we haven’t dealt with the dispute to your satisfaction you can contact the impartial Financial Ombudsman Service. The Financial Ombudsman Service is a free and easy-to-use […]

Are you concerned about cookies? You’ve arrived on our Cookie Information page, so we guess you may be concerned about them or maybe you are not sure what they are. Let us explain. Cookies are small text files used for remembering information that are saved by your browser on to your computer by websites as […]

Why should you read this document? During the course of dealing with us, we will ask you to provide us with detailed personal information relating to your existing circumstances, your financial situation and, in some cases, your health and family health history (Your Personal Data). This document is important as it allows us to explain […]