Complaints and Disputes
We take complaints very seriously and aim to resolve disputes quickly and fairly. If you are unhappy with the outcome of a complaint and feel that we haven’t dealt with the dispute to your satisfaction you can contact the impartial Financial Ombudsman Service.
The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services. They resolve disputes fairly and impartially, and have the power to put things right.
Visit their site HERE…